Our Team

Excellence in Care, Built on Expertise and Compassion

At Bright Futures Homes, we pride ourselves on maintaining high recruitment standards, ensuring every team member is highly qualified, dedicated, and passionate about providing the best possible care. Our team is built on a foundation of solid experience, comprehensive training, and an holistic approach to caregiving. We believe that a strong, skilled, and compassionate team is essential for creating a safe and nurturing environment for our residents.

Our mission is to deliver outstanding care through a team of professionals who are not only experts in their field but also deeply committed to making a positive impact on the lives of the children and young people we support. While we maintain rigorous recruitment standards, we also ensure that our team enjoys a supportive and positive working environment, fostering growth and professional development.

Responsible Individual

Nichola holds a Post Graduate Certificate (PG Cert) in Child and Adolescent Mental Health, a Bachelor of Science in Psychology (BSc Hons), and a Level 5 Diploma in Leadership and Management, along with several other qualifications, including NVQ Level 3 in Health and Social Care, Safeguarding Level 5, and more. With extensive experience in operations management and previous roles as a Registered Manager, Nichola has a varied background. her expertise includes behavior support, data analysis, and leading major incidents. Nichola joined the Bright Futures Homes team in 2024 to support the development of new provisions and has been instrumental in setting up homes and progressing them through Ofsted inspections.

“I am Nichola. I am the Responsible Individual for Joan Young Lodge and Mary Francis Lodge. My role is to make sure that everyone who works at Bright Futures Homes is caring for you in the best way possible. I am here to help you, listen, give advice and make sure you get amazing opportunities.

I love animals and have a dog who loves to come to work with me, his name is Roscoe and he is a Goldendoodle.

I will visit the home regularly but most of the time I work from home if you want to email me or speak to me my contact details are:
📞07376 692552
📧 nichola@brightfutureshomes.co.uk “

Business & People Services Manager

Danni holds a Level 4 Diploma in Administration Management, Certificate of School Business Management, as well as Level 3 NVQ in Business and Administration and IOSH Managing Safely.
“My name is Danni, and I proudly serve as the Administration Manager, part of the Bright Futures Homes team. I joined the team in 2024, bringing over 25 years of experience in administration and finance.

In my role, I work closely with the rest of the management team to ensure that the home runs efficiently and effectively, creating a supportive environment for both staff and visitors.

Outside of work, I love spending time with my family, indulging in a good book, and baking sweet treats. Staying active is also important to me, and I enjoy taking my large (and very hairy!) German Shepherd dog, Fred, on long walks through the countryside and along the beach, though Fred’s behaviour can be a little unpredictable!

You can usually find me at the home Monday to Friday between 9am and 5pm, although I do occasionally work from home. If you ever need assistance or have any questions, I’m always happy to help!“

Homes Manager

Jordan is an experienced Deputy Manager with a Level 4 qualification in Children, Young People and Families Practice. Since 2020, Jordan has worked in residential childcare, progressing from Residential Worker to Assistant Manager over the last two and a half years. His calm, approachable nature makes him a trusted presence in the home.

“I will mostly be in the home Monday to Friday, 9 – 5, so if you have any questions please feel free to come and chat.”

In his free time, Jordan enjoys hiking, watching movies, and playing games. Whether supporting the team or working directly with young people, Jordan is committed to creating a safe, welcoming, and encouraging environment.

Homes Manager

Jenny is a registered Paediatric Nurse, holding a BSc Hons Degree in Nursing and a Post Graduate Specialist Community Public Health Degree, with over 10 years of acute and community nursing experience. Jenny specialised in Safeguarding within Child and Adolescent Mental Health inpatient units along with being a Specialist Safeguarding Nurse supporting front line practitioners within the 0-19 community services. Jenny has also had experience as a MET (Missing, Exploited and Trafficked) Nurse, where she supported young people, and their parents/carers, who were a high and medium risk of exploitation. This equips her with a good knowledge base and skill set of being able to support and communicate with the most vulnerable children and young people.

Jenny has extensive supervision skills and as the Homes Manager at Joan Young Lodge she is very keen, alongside the rest of our management team, to support our staff to provide high quality care for our young people.

“I am very approachable and happy to share skills and knowledge, no question is a silly question, I will always do my best to answer or reassure any concerns you may have”.

“I enjoy spending time with my family, were we play games, talk, laugh and generally have fun. Although I am not particularly sporty, I enjoy going for walks and swimming”

“I am dedicated to help improving the outcomes of children and young people through providing quality care and support an I hope I can contribute to making a difference in the lives of children and young people I come into contact with at Bright Futures Homes.”

Homes Manager

Tracey is an accomplished Service Manager with a strong foundation in both residential childcare and alternative education. She holds a range of qualifications including an NVQ Level 5 in Leadership and Management, CertEd in Health & Social Care, Level 4 in Advice and Guidance, and a Level 3 Diploma in Residential Childcare.

Tracey has over four years of experience in children’s residential care, progressing through roles such as Senior Support Worker, Deputy Manager, and Interim Manager. She previously led alternative education programmes for over a decade and managed a residential home for the elderly. Her varied background equips her with a therapeutic and compassionate approach that focuses on nurturing, safety, consistency, and helping children build resilience and independence.

“Hi, my name is Tracey, and I am really pleased to be joining your home as the Registered Manager… I believe that every young person deserves to feel safe, listened to, and supported to achieve their goals… I am here to work alongside you and the staff team, to make sure your voices are always heard and that we create an environment where you can thrive.”

Outside of work, Tracey is passionate about horse riding, swimming, cinema trips, and exploring places of interest. She once represented England in endurance riding and brings that same resilience to her professional life. She’s creative and adventurous—she’s even tried fire-eating—and is currently writing a novel, reflecting her long-term dedication, imagination, and love for growth—both personal and professional.

Deputy Manager

Samuel is an experienced and committed Deputy Manager with a Level 5 qualification in Leadership and Management for Health and Social Care and Children and Young People Services. He has previously worked as an Operations Manager and Quality Assurance Officer, where he focused on safeguarding, supporting independence, and promoting positive development for children and young people.

“I am a sociable and caring individual with a long-standing passion for supporting and empowering young people. Throughout my experience as a carer, I have been committed to helping youth overcome challenges and achieve their full potential. I take pride in building strong, trusting relationships and creating a positive, supportive environment where young people feel valued, heard, and encouraged to grow.”

Samuel brings warmth, professionalism, and a strong sense of purpose to the team. Outside of work, he enjoys road trips with his family, where shared snacks, off-key singing, and spontaneous stops turn into cherished memories. He also spends his free time playing PlayStation, listening to music, and working on cars—a passion that combines curiosity and creativity.

A fun fact? Samuel can bend his thumb in an unusual way—a quirky little trick that always gets a reaction!

Training and Development

At Bright Futures Homes, we emphasise continuous professional development for our team. All substantive staff hold a minimum qualification of a Level 3 Children and Young People’s Workforce Diploma or are in the process of undertaking it. We provide a yearly training program and facilitate additional training as requested by staff. Our induction program runs over a six-month probationary period to ensure new staff are well-prepared for their roles.

Join Our Team

If you are interested in joining our dedicated team of professionals, please visit our career page for more information on current vacancies and the recruitment process. We offer a supportive work environment, opportunities for professional growth, and the chance to make a meaningful difference in the lives of children and young people.

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